Care Instructions

Care Instructions — The Cozy Exchange

To help your cozy home pieces stay beautiful and last for years, we’ve put together simple care instructions for each category of items we offer.
If you ever have questions about a specific product, feel free to reach out — we’re always here to help!


🧺 Textiles (Blankets, Throws, Pillow Covers, Runners)

  • Machine wash on gentle or delicate cycle
  • Use cold water to maintain color and prevent shrinkage
  • Use a mild detergent (no bleach)
  • Tumble dry on low or air dry
  • For woven, knitted, or delicate fabrics:
  • Lay flat to dry to keep shape
  • Avoid pulling loose threads — trim them carefully instead

🛏️ Decorative Pillows (Filled Pillows)

  • Spot clean with a mild soap and a soft cloth
  • Do not machine wash unless noted on the product page
  • Air out occasionally to keep fresh and fluffy
  • Avoid harsh rubbing on embroidered or textured designs

🕯️ Candles & Wax Products (New Only)

  • Keep wicks trimmed to ¼ inch
  • Let the first burn melt across the top to avoid tunneling
  • Never leave candles unattended
  • Store away from direct sunlight to prevent discoloration
    (Note: Pre-Loved candles are not sold.)

🍽️ Ceramics (Mugs, Plates, Vases)

  • Most new ceramic items are dishwasher safe, but handwashing helps them last longer
  • For handmade or delicate pieces:
  • Handwash only
  • Avoid sudden temperature changes (hot to cold)
  • Do not use abrasive scrubbers on glazed surfaces

🌿 Wood Decor (Bowls, Frames, Trays)

  • Wipe gently with a soft, damp cloth
  • Avoid soaking or submerging in water
  • Apply a small amount of food-safe mineral oil occasionally to maintain finish
  • Keep away from direct sunlight to prevent cracking or fading

🧼 Glass Decor (Jars, Candle Holders, Figurines)

  • Handwash with warm, soapy water
  • Avoid abrasive pads that can scratch the surface
  • Dry with a lint-free cloth

🪞 Mirrors & Metal Decor

  • Clean with a soft microfiber cloth
  • Use gentle glass cleaner on mirrors
  • For metal:
    • Avoid harsh chemicals
    • Polish lightly with a soft cloth
  • Keep away from excessive moisture to prevent tarnishing

🖼️ Artwork, Prints & Frames

  • Dust with a dry, soft cloth
  • Avoid spraying cleaners directly onto the art or frame
  • Do not hang in areas with heavy moisture (bathrooms, above stoves)
  • Keep out of direct sunlight to prevent fading

🌼 Artificial Florals & Greenery

  • Dust gently with a soft cloth or air duster
  • Spot clean leaves with a slightly damp cloth
  • Avoid submerging or machine washing

🔁 Pre-Loved Items

Pre-Loved items are carefully:

  • Cleaned
  • Sanitized
  • Refreshed
  • Inspected

before they are listed on our site.

If additional care is needed for a specific Pre-Loved item, it will be noted on the product page.


✉️ Still Need Help?

If you have questions about how to care for a specific item, we’re always happy to guide you. Please reach us through our Contact Page.