Terms of Service

⭐ Terms of Service β€” The Cozy Exchange

Last updated: [Insert Date]

Welcome to The Cozy Exchange.
By accessing or using our website, you agree to the following Terms of Service.
Please read them carefully before shopping with us.


πŸ›οΈ 1. Online Store Terms

By using our website, you confirm that:

  • You are at least 18 years old (or using the site with a parent/guardian).
  • You will not use our products for illegal or unauthorized purposes.
  • You agree to comply with all applicable laws and regulations.

Any breach of these terms may result in termination of your access to our services.


πŸ’³ 2. General Conditions

We reserve the right to:

  • Refuse service to anyone for any reason
  • Limit or cancel orders at our discretion
  • Modify prices, products, or services without prior notice
  • Change or update these Terms at any time

Your use of the site after changes means you accept the updated terms.


πŸ“ 3. Accuracy of Information

We do our best to ensure all product information, pricing, and availability are accurate.
However, errors may occur.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.


πŸ’Ό 4. Products & Services

Some products may be available exclusively online and may have limited quantities.

We reserve the right to:

  • Modify or discontinue a product
  • Limit order quantities
  • Limit sales of products to certain regions or customers

Colors and images are displayed as accurately as possible, but we cannot guarantee your screen will show colors perfectly.


πŸ” 5. Returns & Refunds

Our full Return & Refund Policy is available here:

πŸ‘‰ Return & Refund Policy

(You can replace the link with your actual return/refund page URL.)

By purchasing from The Cozy Exchange, you agree to the terms outlined in that policy.


🧺 6. Pre-Loved Finds

Pre-Loved items are one-of-a-kind and may show signs of wear consistent with age and prior use.

  • All Pre-Loved items are final sale.
  • Condition details are provided honestly and clearly.
  • By purchasing, you acknowledge and accept the described condition.

Our full Pre-Loved Item Policy is available here:

πŸ‘‰ Pre-Loved Item Policy


πŸ’³ 7. Billing & Account Information

We reserve the right to refuse any order you place with us.
We may limit or cancel quantities purchased per person, per household, or per order.

You agree to:

  • Provide accurate purchase and account information
  • Update your account details promptly
  • Ensure your billing and shipping information is correct

πŸ” 8. Personal Information

Your submission of personal information is governed by our Privacy Policy:

πŸ‘‰ Privacy Policy


⚠️ 9. Prohibited Uses

You are prohibited from using the site or its content to:

  • Engage in unlawful activity
  • Harass or harm others
  • Upload viruses or harmful code
  • Collect personal information without consent
  • Interfere with website functionality
  • Bypass security features

βš–οΈ 10. Limitation of Liability

The Cozy Exchange is not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profits, or revenue
  • Errors or omissions in site content
  • Service interruptions or delays

You agree that your use of the site is at your own risk.


πŸ“˜ 11. Indemnification

You agree to indemnify and hold harmless The Cozy Exchange from any claims, liabilities, or damages arising from your breach of these Terms.


🧾 12. Governing Law

These Terms of Service are governed by the laws of the United States and your specific state of operation.


βœ‰οΈ 13. Contact Information

If you have questions about these Terms, you can reach us through our Contact Page.